Quality House Cleaning Service
Regal Maid Service FAQ
What do I need to do before you arrive?
All we ask is that you clear away clutter before our maids get there. This lets us do our best work at making your home shiny, clean, and spotless!
How many maids will come to my home?
Rather than “taking over” your house with a big team-and potentially overlooking something, as is all too common when too many people share a single project-we work in teams of two: A supervisor and a maid. In some urgent situations or a job where haste is essential, we may send a team of three Regal Maids.
How do I pay?
We require payment at the time of service; you can leave a check, but most of our locations also do accept payment by credit card for your convenience.
What happens if I’m not satisfied with the way something was cleaned?
At Regal Maid Service, we stand by our work. That’s why we guarantee your satisfaction. If you are unhappy with anything, just give us a call within 24 hours. We’ll be more than happy to bring the cleaning up to your standards at no extra cost.
I want to buy house cleaning services as a gift - can I do that?
Absolutely! Purchasing housekeeping services is the perfect gift for any event, holiday, or occasion. Click here to learn more about purchasing gift certificates from Regal Maid Service!
How can I schedule cleaning services for a time that works for me?
Our maids assure customers a service window of one hour. We recommend clients with specific scheduling requests book their appointments in the morning, as complications related to our customers’ needs can often impact our scheduling toward the end of the day.
Where can I go to provide feedback for my service?
Visit the webpage for your local Regal Maids to let us know about the service you received. If you let us know about a referral, we’ll provide you with a $10 gift voucher toward your next appointment with Regal Maid Service! Every referral we clean is good for a voucher.